Privacy policy

Personal data (hereinafter referred to as “data”) are processed by us only as necessary and for the purpose of providing a functional and user-friendly website, including its contents and the services offered there.

In accordance with Art. 4 No. 1. of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as “GDPR”), “processing” means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

With the following data protection declaration, we inform you in particular about the type, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide either alone or jointly with others on the purposes and means of the processing. In addition, we inform you below about the third-party components we use for optimisation purposes and to increase the quality of use, insofar as third parties process data on their own responsibility.

Our data protection declaration is structured as follows:

I. Information about us as the responsible party

II. rights of users and data subjects

III. Information on data processing

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I. Information about us as the responsible party

The responsible provider of this website in the sense of data protection law is:

Claim-Trade GmbH, Heiligkreuz 36, 9490 Vaduz.

Telephone: +41 76 534 94 43

E-mail: info[at]claim-trade-com

II. Rights of users and data subjects

With regard to the data processing described in more detail below, users and data subjects have the right to confirmation as to whether data concerning them is being processed, to information about the data processed, to further information about the data processing and to copies of the data (cf. also Art. 15 GDPR); correction or completion of inaccurate or incomplete data (cf. also Art. 16 of the GDPR); immediate erasure of the data concerning them (cf. also Art. 17 of the GDPR), or, alternatively, insofar as further processing is necessary pursuant to Art. 17 (3) of the GDPR, restriction of processing in accordance with Art. 18 of the GDPR; to receive the data concerning them and provided by them and to transfer this data to other providers/controllers (cf. also Art. 20 GDPR); to lodge a complaint with the supervisory authority if they are of the opinion that the data concerning them is being processed by the provider in breach of data protection provisions (cf. also Art. 77 of the GDPR).

In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider about any correction or deletion of data or restriction of processing that takes place on the basis of Articles 16, 17 (1), 18 GDPR. However, this obligation does not apply if such notification is impossible or involves a disproportionate effort. Notwithstanding this, the user has a right to information about these recipients. Likewise, according to Art. 21 GDPR, users and data subjects have the right to object to the future processing of data concerning them, insofar as the data is processed by the provider in accordance with Art. 6 para. 1 lit. f) GDPR. In particular, an objection to data processing for the purpose of direct advertising is permitted.

III. Information on data processing

Your data processed when using our website will be deleted or blocked as soon as the purpose of the storage no longer applies, the deletion of the data does not conflict with any statutory retention obligations and no other information is provided below on individual processing procedures.

Cookies

a) Session Cookies

We use so-called cookies with our website. Cookies are small text files or other storage technologies that are placed and stored on your end device by the Internet browser you use. These cookies are used to process certain information about you on an individual basis, such as your browser or location data or your IP address. This processing makes our website more user-friendly, effective and secure, as the processing enables, for example, the reproduction of our website in different languages or the offer of a shopping cart function. The legal basis for this processing is Art. 6 Para. 1 lit b.) GDPR, insofar as these cookies contain data for the purpose ofof initiating or executing a contract.

If the processing does not serve to initiate or execute a contract, our legitimate interest lies in improving the functionality of our website. In this case, the legal basis is Art. 6 para. 1 lit. f) GDPR. These session cookies are deleted when you close your internet browser.

b) Third-party cookies

Where applicable, cookies from partner companies with which we cooperate for the purpose of advertising, analysis or the functionalities of our website are also used with our website. Please refer to the following information for details on this, in particular the purposes and legal basis of the processing of such third-party cookies.

c) Removal option

You can prevent or restrict the installation of cookies by setting your internet browser. You can also delete cookies that have already been stored at any time. However, the steps and measures required for this depend on the specific Internet browser you use. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. In the case of so-called Flash cookies, however, processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player. The steps and measures required for this also depend on the specific Flash player you use. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support. However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be used to their full extent.

Contact requests / contact options

If you contact us via the contact form or e-mail, the data you provide will be used to process your enquiry. The provision of the data is necessary for the processing and answering of your enquiry – without the provision of this data we cannot answer your enquiry or at best only to a limited extent. The legal basis for this processing is Art. 6 para. 1 lit. b) GDPR. Your data will be deleted if your enquiry has been conclusively answered and the deletion does not conflict with any statutory retention obligations, e.g. in the case of any subsequent contract processing.

Server data

For technical reasons, in particular to ensure a secure and stable Internet presence, data is transmitted by your Internet browser to us or to our web space provider. These so-called server log files include the type and version of your internet browser, the operating system, the website from which you accessed our website (referrer URL), the website(s) of our website that you visit, the date and time of the respective access as well as the IP address of the internet connection from which our website is used. The data collected in this way is temporarily stored, but not together with other data about you. This storage takes place on the legal basis of Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality and security of our website. The data is deleted again after seven days at the latest, unless further storage is required for evidence purposes. Otherwise, the data is exempt from deletion in whole or in part until the final clarification of an incident.

Contract processing

The data transmitted by you to make use of our range of goods and/or services is processed by us for the purpose of processing the contract and is necessary to this extent. Conclusion and processing of the contract are not possible without the provision of your data. The legal basis for the processing is Art. 6 para. 1 lit. b) GDPR.

We delete the data once the contract has been fully processed, but in doing so we must observe the retention periods under tax and commercial law.

Within the framework of contract processing, we pass on your data to the transport company commissioned with the delivery of goods or to the financial service provider, insofar as the transfer is necessary for the delivery of goods or for payment purposes.

The legal basis for the transfer of data is then Art. 6 Para. 1 lit. b) GDPR.

OpenStreetMap

For directions, we use OpenStreetMap, a service of the OpenStreetMap Foundation, St John’s Innovation Centre, Cowley Road, Cambridge, CB 4 0 WS, United Kingdom, hereinafter referred to only as “OpenStreetMap”. When you call up one of our Internet pages in which the OpenStreetMap service is integrated, OpenStreetMap stores a cookie on your end device via your Internet browser. This processes your user settings and user data for the purpose of displaying the page or ensuring the functionality of the OpenStreetMap service. This processing enables OpenStreetMap to recognise the website from which your request was sent and to which IP address the display of the route should be transmitted. In the event that you have given your consent for this processing, the legal basis is Art. 6 para. 1 lit. a GDPR. The legal basis may also be Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the optimisation and economic operation of our website. If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your internet browser. Details on this can be found above under the item “Cookies”.

OpenStreetMap offers a website at https://wiki.osmfoundation.org/wiki/Privacy_Policy

Wordfence

We have integrated Wordfence on this website. The provider is Defiant Inc, Defiant, Inc, 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter “Wordfence”). Wordfence serves to protect our website from unwanted access or malicious cyberattacks. For this purpose, our website establishes a permanent connection to Wordfence’s servers so that Wordfence can compare its databases with the accesses made to our website and block them if necessary. The use of Wordfence is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website as effectively as possible against cyberattacks. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) as defined by the TTDSG. The consent can be revoked at any time. Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here: https://www.wordfence.com/help/general-data-protection-regulation/.

UPDRAFT PLUS

This website uses the WordPress plugin Updraft Plus (Simba Hosting Ltd. UK registered company number: 8570611, VAT number: 202 1260 80, Product development and marketing in co-operation with XIBO Ltd, Cardiff, UK.). The use is based on our legitimate interests within the meaning of Art. 6 (1) f) GDPR. With the help of this service, the entire WordPress installation is secured in encrypted form (SFTP/SCP) at regular intervals on the servers of the online hoster Alfahosting (alfahosting.de). More information can be found in the privacy policy for “Updraft Plus” at https://updraftplus.com/data-protection-and-privacy-centre/.

Polylang (language switch)

Provider is WP SYNTEX, 28, rue Jean Sébastien Bach, 38090 Villefontaine, France. Polylang creates the functional cookie pll_language. It stores a language preference for the visitor to support multilingual websites. The use of Polylang is in the interest of an appealing presentation of our online offers and is based on our legitimate interest. (Art. 6 para. 1 lit. f GDPR).

The storage period is one year. You can find Polylang’s data protection declaration here: https://polylang.pro/privacy-policy/